Refund policy

Refund Policy

At Oliver & Friends, we want you to love every piece you receive. Please read our policy carefully before placing your order.

All Sales Final

All sales are final. We do not offer refunds, returns, or exchanges at this time.

Please review product descriptions and sizing information carefully before placing your order.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at:

carissa.oliverandfriends@outlook.com

Please include:

  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue

Once reviewed, we will work with you to resolve the problem.

Order Changes

Orders cannot be canceled or changed once they have been placed.

Contact Us

Questions? Reach out anytime at:

carissa.oliverandfriends@outlook.com

Thank you so much for shopping with us — we’re so happy you’re here!