Refund policy
Refund Policy
At Oliver & Friends, we want you to love every piece you receive. Please read our policy carefully before placing your order.
All Sales Final
All sales are final. We do not offer refunds, returns, or exchanges at this time.
Please review product descriptions and sizing information carefully before placing your order.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 3 days of delivery at:
carissa.oliverandfriends@outlook.com
Please include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
Once reviewed, we will work with you to resolve the problem.
Order Changes
Orders cannot be canceled or changed once they have been placed.
Contact Us
Questions? Reach out anytime at:
carissa.oliverandfriends@outlook.com
Thank you so much for shopping with us — we’re so happy you’re here!